Warranty & Maintenance Archives - Alta Home Garages & More

Can I use salt or de-icer on new concrete?

No. Do not use salt, ice melt, calcium chloride, magnesium chloride, or any de-icing chemicals on new concrete, especially during the first winter season after it is poured. Fresh concrete is more vulnerable during its first year. De-icing products can increase freeze-thaw damage and may cause surface scaling, flaking, or peeling. This type of surface damage is considered environmental [...]

How to care properly of my new Pressure Treated Fence, and why it cracks?

After a few months of new fence installation, you might discover some cracks, splits and bows over the posts, boards and reinforcement studs of your pressure treated fence. This natural process of wood which is constantly expanding and contracting while responding to humidity levels and temperatures. It will be extremely rare to find a fence without any cracks or [...]

My concrete cracked is this OK?

We have created a whole blog-post around this topic. You may expand on it here In addition, feel free to read about it on the Alberta New Home Warranty Program Web Site

My overhead garage door will not close properly, what should I do?

When you see your garage door opener lights flashing and the garage door will not close, most of the time it's due to the sensors which possibly misaligned or something is obstructing the door from a smooth open/close operation. If you have no time dealing with this issue right away you can close the garage door by pressing and holding [...]

What should I expect once my garage is built?

There are a few main points to know once the project is completed You will have a final walk-through with the Project Manager to ensure: a) All items are explained and questions answered b) Sign off on scope completion You will get a warranty certificate indicating our warranty details and contact information We typically don't do any landscaping, and it [...]

Why my concrete is not 100% leveled and some areas are paddling?

Water pooling in some areas of the concrete is tolerable, and completely normal phenomena which called "bird-baths" ASCC website, says "Birdbaths are an unavoidable consequence of a flatness tolerance” There is certain tolerance under which the small paddles or "birdbaths" are acceptable. You may choose to apply epoxy coating or modular tiles such as RaceDeck to achieve a completely [...]

How long do I wait before I can drive on a new driveway and garage pad?

That depends on the weather and humidity levels, however, generally we recommend waiting 28 days, as this is how long it takes for the concrete to reach 80% of its final strength